American Pet Insurance Company and its Program Managers and Third Party Administrators strive to consistently provide policyholders with superior service.  We value your input and comments.  In order to answer your inquiries in the most efficient manner, please note the following: 

How to PURCHASE A POLICY
The Companies within the American Pet Insurance Company do not offer or solicit business except through licensed insurance agents or brokers.  If you are interested in purchasing a policy from any Company within the American Pet Insurance Company, please contact your local agent or broker. 

How to FILE A CLAIM
You should contact your local agent or broker if you wish to file a claim.  If you wish to report a claim directly to any Company within the American Pet Insurance Company, you may do so by calling our toll free number 888-738-7478  or by sending an email to claims@underwritingpets.com.

How to SEND US FEEDBACK
If you wish to make a general comment or have any other inquiry, please send us an email to comments@underwritingpets.com.

Underwriting
Not all insurance coverages or products are available in all jurisdictions.  All coverages and products are subject to meeting the individual insurance company’s underwriting requirements.